Wanha koulu Tahkovuori booking conditions

Wanha koulu tahkovuori (GoBananas Finland Oy, business ID 3224436-8) complies with these terms and conditions when renting apartments at Wanha koulu tahkovuori.
These terms and conditions are binding on both parties after the customer has paid GoBananas Finland Oy the advance payment specified in the terms and conditions or the advance payment and the final payment in one payment.

Making a reservation and payment

The person making the reservation must be of legal age (18 years or older) at the time of making the reservation.
The holiday destination will not be made available to the customer if all persons going to and staying at the holiday destination are minors (under 18 years of age).

Reservations can be made online, and a confirmation of the reservation will be sent to the customer’s email address immediately.
The minimum deposit (20% of the holiday rental) must be paid within 7 days of booking.
The final invoice will be sent to the customer’s e-mail address on the working day following the booking.
The customer can also pay the full amount of the reservation immediately, in which case a confirmation with details of the property will be sent to the customer’s e-mail address.

The booking is confirmed when the customer has paid the deposit (20% of the holiday rental) by the due date or the full amount of the booking in one payment.
The final invoice is payable no later than six (6) weeks before the start of the holiday.

The deposit can be paid either immediately at the time of booking, or within 7 days with the information on the invoice.
The final invoice is due 6 weeks before the start of the holiday.

If the start date of the reservation is 27 days or less, the full amount will be paid at the time of booking.

If the customer fails to pay on time, Wanha koulu Tahkovuori may cancel the reservation without notice.

Cancellation and modification of a reservation

Cancellations must always be made by email to jani@wanhakoulu.fi.
Cancellation is considered to have taken place at the moment the cancellation is received by the Wanha Schule.

Cancellations made outside office hours (Mon-Fri 8.30-17, Sat 10-18) will be deemed to have been made on the next office day.

If you cancel your booking, the deposit (20% of the holiday rental) will not be refunded.

If the booking is cancelled for any reason other than those listed below, later than 28 days before or during the rental period, no refund will be made.

If the customer changes the booking (destination, date of holiday, additional services or number of persons), Wanha Schule is entitled to charge 40 euros as a change fee.
The change must be made at least six (6) weeks before the start of the booking period.
Changes made after this date will be considered as a cancellation of the previous booking and a new booking.

If the holiday is not taken up or is taken up late, the customer is not entitled to a refund.
If you cancel your booking and leave before the end of the rental period, you will not be reimbursed for the unused period and will not be entitled to a refund.

Cancellations due to travel restrictions caused by a global or local COVID-19 (coronavirus) epidemic or pandemic, or the customer’s own decision not to use the reservation or to suspend it, do not constitute force majeure.

If a booking is cancelled less than 28 days before or during the rental period due to the client being unable to arrive at the accommodation at the time of booking because of travel restrictions imposed by the country of origin of the client or by Finland as the country where the accommodation is located due to an epidemic or pandemic, no refund will be made.

If the customer cancels the booking less than 28 days before or during the rental period, in the absence of sudden illness, accident or death of the customer or a close relative of the customer which compellingly prevents departure or causes an interruption, no refund will be made.
Travel restrictions or the customer’s own decision not to use his/her booking or to suspend the booking without the above mentioned reasons do not constitute a Force Majeure situation, as international/national travel restrictions imposed in the event of an epidemic/pandemic are not unforeseeable.

By booking a cottage, the customer understands and agrees that cancellation and no-show will be subject to the terms and conditions set out above.
In the event of a pandemic/epidemic, the cottage is subject to the normal booking and cancellation conditions of GoBananas Finland Oy.
The above also applies in the event that the client is unable to reach Finland due to flight cancellations or changes in schedules.
When booking the accommodation, the customer is aware that airlines may cancel and change their schedules due to an epidemic or pandemic and that this is not a case of force majeure, as it is not an unforeseeable situation.

Wanha koulun’s right to cancel your booking

In case of force majeure, the Old School may cancel the reservation.
In this case, the customer is entitled to a full refund of the amount paid to the Old School.
If the booking has to be cancelled due to disruptive behaviour by the client or a guest of the client, the fees will not be refunded.

If the customer fails to make payments on time, the Old School may cancel the reservation without notice.

Service information in the resort description

The description of the property includes references to nearby services (e.g. restaurant, shop, ski lift, etc.).
Wanha Schule is not responsible for the information and availability of non-resort public services.

Staying in a resort

The holiday home is available to you from 15:00.
Instructions for obtaining the key will be sent to the customer by email before the arrival date.

The rental includes the right to use the booked resort for the booked period.
Normal energy costs, furniture, cooking and dining utensils, cutlery, mattresses, blankets and pillows are included.

Sheets and towels are not included in the rent.
Sheets must be used by the guest.
Sheets and towels can be ordered at the time of booking for 15€ per person.

The maximum number of persons who may use the holiday destination is the number of beds indicated in the description of the holiday destination or agreed when the holiday destination was booked.
Parties and other events that temporarily exceed the number of persons on the holiday site must be agreed in advance with the Old School.
Smoking and burning of incense etc.
Smoking and burning incense is prohibited in all indoor areas of the resort.
Quiet hours are from 10 pm onwards.

Pets must be notified at the time of booking.
There is an additional charge of €30 per pet.

Charging of electric and hybrid cars is only allowed if this has been agreed with the staff of the Old School.
There is an additional charge for charging.

Customer obligations and handover of the holiday destination on the day of departure

The customer must hand over the holiday home and its contents by 12 noon on the day of departure.

The customer is responsible for any damage caused by them at the holiday destination.
Any damage caused must be reported immediately to the caretaker or owner of the holiday resort.
The customer is liable to compensate the Wanha Schule for any damage caused.

The price of the final cleaning is automatically added to the rental price.

The final cleaning ordered or included in the rental price of the holiday home does not include putting the dishes in the dishwasher and taking out the rubbish.
In addition, the customer must remove empty bottles and cans and put furniture back in its place.
Any crockery and cutlery must be removed or taken to a waste disposal point.

If you have rented sheets and towels or if they are included in the rental price, they must be left in a stack on the bed or on the floor.

Smoking is prohibited in all indoor areas of the Old School.

Overwhelming obstacle

The Old School is not liable for any damage caused to the customer by an unforeseeable force majeure or similar cause (e.g. power failures or natural phenomena such as algae outbreaks, or animals such as mice and insects) which is not caused by the Old School and the consequences of which the Old School could not reasonably have prevented.

The Old School is also not liable for damages or consequences caused by normal natural phenomena.

Comments and complaints

Any comments or complaints about the accommodation should be addressed directly to the staff of the Old School as soon as they arise and during the booking period.

If you cancel your booking and leave the holiday destination before the end of the rental period, you will not be reimbursed for the unused time and will not be entitled to a refund.

Incorrect price information

Incorrect price information is not binding on the Old School if the price is so clearly incorrect.
This is the case, for example, if the difference between the price indicated and the actual price is significant or if the incorrect price can be considered exceptionally low compared to the general price level.